Privacy Policy

This Privacy Policy explains how we Gates Railings Direct use any personal information we collect about you when you use this website.

Topics

  • What information do we collect about you
  • How will we use the information about you?
  • Marketing
  • Access to your information and correction
  • Cookies
  • Other websites
  • Changes to our privacy policy
  • How to contact us

What information do we collect about you?

We collect information about you when you submit an enquiry via the contact form on our contact page. We also collect information when you voluntarily complete customer surveys, provide feedback and participate in competitions. Website usage information is collected using cookies.

Gates Railings Direct stores your Name, Email and Telephone data in 3rd party CRM Systems such as (FreshBooks) for accounting and (Mail Chimp) for Email Marketing. Both are GDPR compliant and we hold your data in an encrypted environment with those systems to send invoices and communicate news, new products and services only. We do not send your data to anyone else without your prior permission.

How will we use the information about you?

We collect information about you to process your enquiry, manage your account and, if you agree, to email you about other products and services we think may be of interest to you. 

We use your information collected from the website to personalise your repeat visits to our website. If you agree, we shall pass on your personal information to other affiliated companies so that they may offer you their products and services. 

Gates Railings Direct will not share your information for marketing purposes with companies outside the company.

In processing your order, we may send your details to, and also use information from your credit reference agencies and fraud prevention agencies. 

Marketing

We would like to send you information about products and services of ours and other companies in our group which may be of interest to you. If you have consented to receive marketing, you may opt out at a later date.

You have a right at any time to stop us from contacting you for marketing purposes.

If you no longer wish to be contacted for marketing purposes, please click here

Access to your information and correction

You have the right to request a copy of the information that we hold about you. If you would like a copy of some or all of your personal information, please email. We may make a small charge for this service. 

We want to make sure that your personal information is accurate and up to date. You may ask us to correct or remove information you think is inaccurate.

Cookies

Cookies are text files placed on your computer to collect standard internet log information and visitor behaviour information. This information is used to track visitor use of the website and to compile statistical reports on website activity. 

For further information visit www.aboutcookies.org or www.allaboutcookies.org 

You can set your browser not to accept cookies and the above website tell you how to remove cookies from your browser. However in a few cases some of our website features may not function as a result. 

Credit Card data

We do not capture, store or even view any credit card details at any time, payments made online are made through our Third Party payment gateway Barclays Card Payment Gateway and through their secure servers. Please view their website to view their security policy.

Other websites

Our website contains links to other websites. This privacy policy only applies to this website so when you link to other websites you should read their own privacy policies.

Changes to our privacy policy

We keep our privacy policy under regular review and we will place any updates on this web page. This privacy policy was last updated on 11th May 2018.

How to contact us

Please contact us if you have any questions about our privacy policy or information we hold about you by email.