Customer Testimonials


Angus Morley, Garden Solutions – February 2017


Hillswick Wildlife Sanctuary – March 2016

Gate arrived, been put up by my builder, and looks great. Thanks.
Mr Ram – February 2016     

Your service has been above and beyond which is unusual nowadays. Thank you Zara. I do hope your bosses appreciate just how efficient and helpful you are.
Ms North – February 2016

We would like to thank everyone at gates and railings direct for the excellent quality of our Mayfair railings and the brilliant customer service we received throughout the ordering and delivery process.  I would be very happy to recommend your company and products to everyone.  Thanks again from the palmer family.
J Palmer – November 2015

The rail has now been set up.  We are very happy with the finished outcome.
K Luckhoo – October 2015

I am delighted to say that the railings arrived this afternoon and I have just finished installing them, they look great.  Thank you to both Zara and Anthony for [their] assistance please tell [them] how pleased we are.
Mr Moore – August 2015

Just a quick note to say that we have knocked out the bend and installed the railings. They look fantastic. Thanks for all your advice and help, we would certainly recommend you.
P Nathan – August 2015

The railings are spectacular, really so very pleased with them.
G Fox – August 2015

The railings look absolutely fantastic, thank you so much.
Mr Alderidge – August 2015

Gates arrived yesterday and were in place on the same day. Great quality, service and they look splendid – many thanks.
Mr Woods – July 2015

Handrail now successfully installed.  Very pleased, thank you.
Mrs Buckle – July 2015

I thought I should write to send you my appreciation of the service I received from you and your company this month. You didn’t just beat your delivery date; you were so far ahead of it that getting the gate fitted was very simple. It really is great to come across a company that performs so brilliantly- thank you so much. I’m very proud of my gate, so much nicer than the former one.
Mr Nancarrow – June 2015

Many thanks Zara! If the gate is half as good as your customer service, we will be well pleased! It’s been a pleasure dealing with everyone – you especially!
J S WarrenJune 2015

Extremely happy with the quality and the service you provided from start to finish.
Ms Ash – April 2015

I’m please to confirm that the railings arrived late evening on Friday, and I have installed them over the weekend. I can confirm that I’m happy with the product supplied. Thank you for the product supplied and your patients.
P JamesMarch 2015


Windsor railings.
Mr Hassinali – February 2015

Let me thank you and the team at Gates Railings Direct for you prompt responses and service. Our new fitted [GRD 4, see above] gate and railings look great.
Mr Fogden GRD 4 Double Gates Select Range – January 2015

The railings are now installed, and I am very pleased with the end result. The railings look good and feel good too. Thanks for your good service.
Mr Jones – December 2014

Just to say thank you for the very quick delivery of the door, 10/10 for service, a pleasure to do business with you.
Mr Proctor – October 2014

They are now installed & we are very pleased with them.
B & A JonesOctober 2014

Our railings have now been fitted, and they look absolutely fab! Will be ordering some more soon.
Ms Regan – September 2014

Thanks for [Chiswick railings] and all the help you and your colleagues gave me, much appreciated.
Mr Webster – August 2014

They arrived safe and sound! Still wrapped up ready for installation, but they look really nice.
Mr MessengerAugust 2014

I just wanted to pass on my sincere gratitude and thanks to you and your team for pulling out all the stops to get my gate delivered within just two weeks and well in time for it to be in place by my daughter’s wedding. You have gone above and beyond the call of duty and your efforts are very much appreciated.
Ms Cubitt – August 2014

Just to say thanks for your excellent service in producing and delivering my recent order quickly and efficiently. Product quality is excellent.
Mr Smith – July 2014

The rail arrived today thank you and the order is now complete. Very pleased with the quality of the product.
Mr Gray – July 2014

Gates arrived yesterday and were in place on the same day.  Great quality, service and they look splendid – many thanks.
K Woods – July 2014

Just to say thanks for your excellent service in producing and delivering my recent order quickly and efficiently. Product quality is excellent.
N Smith – July 2014

The handrail arrived this morning.  I haven’t checked it out yet but am certain that it will be perfect. Thank you for the marvellous service, all good wishes,
S Bartlett – July 2014

Thank you very much for a perfectly fitting and beautiful gate.
Mr Luyken – June 2014

Everyone agrees that it looks very smart. Please feel free to use the pictures for publicity if you wish. Many thanks for an excellent product at a very competitive price.
Mr Hurrell – May 2014

I would like to thank your company for the brilliant service you gave on our order.

The railings arrived in good time and look fantastic.
Ms Hepden – July 2013